Excel Energy, a leading energy provider, offers convenient and efficient ways to manage your energy bills. With their user-friendly platform, you can take control of your energy expenses and ensure a smooth payment process. In this blog post, we will guide you through the steps to pay your Excel Energy bill and explore the various payment options available.

Online Bill Payment

Excel Energy's online bill payment system is designed to provide a seamless experience for customers. Here's how you can pay your bill online:

1. Visit the Excel Energy website and navigate to the Bill Payment section.
2. Log in to your account using your username and password. If you're a new user, you can create an account by providing your account number and following the registration process.
3. Once logged in, you'll find a clear and intuitive dashboard. Select the Make a Payment option.
4. Choose your preferred payment method. Excel Energy offers various options, including credit/debit cards, electronic checks, and even PayPal.
5. Enter the required details, such as your card information or bank account details, and confirm the payment amount.
6. Review the payment summary and ensure all the information is accurate. Proceed to submit the payment.
7. You will receive a confirmation message or email once your payment is successfully processed.

Note: Keep your account information and payment details handy to expedite the process.

Mobile App Payment

For added convenience, Excel Energy offers a mobile app that allows you to manage your account and pay bills on the go. Here's how you can use the app for bill payment:

1. Download the Excel Energy mobile app from the Apple App Store or Google Play Store.
2. Open the app and log in to your account using your credentials.
3. Navigate to the Bill Payment section within the app.
4. Select the Make a Payment option and choose your preferred payment method.
5. Enter the necessary details and confirm the payment amount.
6. Review the payment summary and submit the payment. You will receive a confirmation notification.

Note: Ensure you have a stable internet connection for a smooth app experience.

Automatic Payment Enrollment

Excel Energy understands the importance of convenience and peace of mind. That's why they offer an automatic payment enrollment option. By enrolling in this service, you can have your bill payments automatically deducted from your bank account or charged to your credit/debit card each month.

1. Log in to your Excel Energy account online or through the mobile app.
2. Look for the Automatic Payment or Auto-Pay option in your account settings.
3. Follow the prompts to set up automatic payments. You will need to provide your bank account or card details.
4. Choose the frequency of payments (e.g., monthly, bi-weekly) and confirm the enrollment.
5. Excel Energy will send you notifications and reminders before each automatic payment.

Note: Automatic payments ensure timely bill payments and help you avoid late fees.

Other Payment Methods

In addition to online and mobile app payments, Excel Energy provides alternative payment methods for your convenience:

• Mail-in Payment: You can mail your payment along with the remittance stub from your bill to the address provided on your statement.
• Phone Payment: Excel Energy offers a phone payment service. Call their customer service number, provide your account details, and make a payment over the phone.
• In-Person Payment: Visit an authorized payment center or Excel Energy office to make a payment in person. Bring your bill and a valid form of payment.

Understanding Your Excel Energy Bill

Before making a payment, it's essential to understand the components of your Excel Energy bill. Here's a breakdown of what you can expect:

Note: Review your bill carefully to ensure accuracy and identify any discrepancies.

Payment Assistance Programs

Excel Energy is committed to helping customers in need. They offer various payment assistance programs to assist eligible customers with their energy bills. These programs may include:

• Low-Income Energy Assistance Program (LEAP): Provides financial assistance to low-income households during the winter months.
• Energy Share of Colorado: Offers grants to help customers facing temporary financial hardships pay their energy bills.
• Budget Billing: Allows you to pay a consistent amount each month, based on your average energy usage, to avoid large fluctuations in your bill.

To learn more about these programs and eligibility requirements, visit the Excel Energy website or contact their customer service team.

Conclusion

Excel Energy provides a range of convenient and secure options for paying your energy bills. Whether you choose online payment, mobile app payment, automatic enrollment, or alternative methods, the process is designed to be user-friendly and efficient. By understanding your bill and exploring payment assistance programs, you can take control of your energy expenses and ensure a smooth and stress-free billing experience.